Connection Center Release Notes

For just a rundown of the new features from the latest version of Connection Center please see What’s new in Connection Center.

Version 4.2.0.0

Release Date: 2024-10-08

What’s new

Support for bi-directional sync from multiple SCOM Management Groups to a single ServiceNow instance

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

ServiceNow Store App requires Admin permissions for scriptable fields by default

Fixed issues

Significant performance improvements when sending large numbers of SCOM alerts to ServiceNow with bidirectional sync (CNX-1328)

Logic to reset monitors attempts to treat rules as monitors in some cases (CNX-1327)

Failure to automatically create a discovery in SCOM when establishing webhook connections (CNX-1356)

Wait Rule logic incorrectly rounding up duration fields contents (CNX-1357)

Objects not taken out of maintenance mode if schedule is shortened in ServiceNow (CNX-1363)

Version 4.1.0.0

Release Date: 2023-09-28

What’s new

Support for pushing SCOM objects to a ServiceNow custom table rather than just directly to Identification and Reconciliation

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

ServiceNow Store App requires Admin permissions for scriptable fields by default

Fixed issues

Maintenance mode functionality puts all computers into maintenance mode if no computers are provided to SCOM

Group filtering in large environments can be very slow

Incident closure dosent treat alerts from monitors and rules differently in certain conditions

When providing an invalid computer name maintenance mode webhooks reports that it requires a comment

Version 4.0.1.12

Release Date: 2022-12-22

What’s new

Bugfix release

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

ServiceNow Store App requires Admin permissions for scriptable fields by default

Fixed issues

Possible thread exhaustion in specific scenarios

Version 4.0.0.24

Release Date: 2022-10-12

What’s new

Sync SCOM objects to ServiceNow Configuration Management Database

Webhook alert state and object tracking

Inbound maintenance webhooks

ServiceNow alert update batching

Better error condition detection and alerting

Performance improvements

User interface improvements

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

ServiceNow Store App requires Admin permissions for scriptable fields by default

Possible thread exhaustion in specific scenarios

Fixed Issues

ServiceNow API resolution state improvements (CNX-573)

A disabled discovery schedule generates alerts and events (CNX-497)

Other bugfixes

Version 3.1.2.0

Release Date: 2022-04-07

What’s new

Performance Improvements

Capacity Improvements

Additional alerting in error states

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

Fixed Issues

Excessive 12212 Events in fast-paced environments (CNX-1034)

High volume alert updates can become backlogged (CNX-1035)

Other bugfixes

Version 3.1.0.83

Release Date: 2022-01-14

What’s new

Bugfix release

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

Fixed Issues

Inbound webhook heartbeat bug

Version 3.1.0.82

Release Date: 2021-11-26

What’s new

Inbound Alert Webhooks

Inbound Event Webhooks

Known Issues

You cannot modify a rule once created (severity or priority) (CNX-707)

Slice Liquid filter cannot access items in an array

Fixed Issues

Small UI improvements

Handle ServiceNow sending floats rather than integers (CNX-574)

Deconfiguring a proxy on a connection is not honored (CNX-586)

Race condition in SCOM 2019

Other bugfixes

Version 3.0.0.36

Release Date: 2021-07-06

What’s new

Updated User Interface

Cherwell Outbound Notifications

Cherwell Inbound Notifications

Slack Outbound Notifications

Microsoft Teams Outbound Notifications

Webhooks Outbound Notifications

Known Issues

None

Fixed Issues

Small UI issues on ultra-high resolution screens.