(function createServiceNowIncident(scomAlertRecord) {
    // ---------------------------------------------
    // Re-opening existing incidents example script
    // ---------------------------------------------

    // Create a GlideRecord object which we'll use to search or create an incident
    var grInc = new GlideRecord("incident");

    // ------------------------------------------------------------------
    // Configure the incident values, combinding some SCOM properties
    // ------------------------------------------------------------------

    // We will append the object name to the short description for user convinence
    var shortDesc = scomAlertRecord.name + " - " + scomAlertRecord.monitoringobjectpath;

    // ------------------------------------------------------------------
    // Search the incidents table for a resolved incident matching our alert
    // ------------------------------------------------------------------

    // Short description must match and state must be 6 (Resolved)
    grInc.addQuery("short_description", shortDesc);
    grInc.addQuery("state", 6);

    // Execute the query and proceed to check for results 
    grInc.query();

    // ------------------------------------------------------------------
    // Create or update an incident based on the search results
    // ------------------------------------------------------------------

    if (grInc.next()) {
        // Existing incident found, change the status to In Progress
        grInc.state = 2;
        grInc.work_notes = "Incident re-opened from SCOM Alert";
        grInc.update("Incident re-opened from SCOM Alert");

        // store the incident to our SCOM record (Don't use scomAlertGr.Update()!)
        scomAlertRecord.incident = grInc.sys_id;

    } else {
        //No matching incidents, create a new one for this alert 
        grInc.initialize();

        // Set the assignment group sys_id for our new incident
        grInc.assignment_group = null;

        // Populate the description and short description from the SCOM alert
        grInc.short_description = shortDesc;
        grInc.Description = scomAlertRecord.description;

        // Specify our Configuration item by sys_id
        grInc.cmdb_ci = null;

        // Set the caller of the incident as desired, using the user's sys_id
        grInc.caller_id = null;

        // insert the new incident and store the created incident to our SCOM record (Don't use scomAlertGr.Update()!)
        scomAlertRecord.incident = grInc.insert();
    }

})(scomAlertRecord);